Symptom
- Users see an icon in the page header that launches a product feedback survey for SAP SuccessFactors.
- A feedback pop-up “Your Opinion Matters” is displayed to users.
- How to disable the Product Feedback in the page header?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Screenshot #1 shows the Product Feedback icon in the page header.
Screenshot #2 shows the actual feedback pop-up.
Environment
SAP SuccessFactors HCM Suite
Resolution
The “Give Product Feedback” button in the page header allows users to manually submit feedback from any page. This feedback helps SAP continuously improve its software.
In addition to this button, the Product Feedback feature may occasionally display a pop-up (“Your Opinion Matters”) on certain SuccessFactors pages, inviting users to complete a short survey. These prompts appear only on specific pages and typically occur about three to five times per year.
To opt out of this feature, follow the steps below:
- Go to Admin Center.
- Navigate to Company System and Logo Settings.
- Locate the option “Disable Product Feedback in Page Header.”
- Check the box to disable the Product Feeback.
- Click Save to apply the changes.
Once this setting is enabled, the “Give Product Feedback” button will no longer appear in the page header. Additionally, the periodic survey pop-ups (“Your Opinion Matters”) will also be disabled.
Notes:
- The feedback cannot be viewed or reportable from the instance.
- Currently, the feature is only available in English.
More details are available Here: Product Feedback | SAP Help Portal
See Also
Keywords
sap, plt, sf, product feedback, survey, SAP Product Feedback Survey in Page Header, b2105, feedback survey, Disable Product Feedback in Page Header, Suggestions Feature Is Deleted, The Suggestions feature is replaced by the Product Feedback feature, global page header, Company Systems and Logo Settings, Your Opinion Matters, Disable Product Feedback in Page Header. , KBA , LOD-SF-PLT-HED , Global Header , How To
Product
Attachments
| Pasted image.png |
| Screenshot 2026-04-15 at 2.34.52 AM.png |
SAP Knowledge Base Article - Public