SAP Knowledge Base Article - Public

3047676 - Manage Offer Letter Template not being displayed on Action Search - Recruiting Management

Symptom

When searching for "Manage Offer Letter Templates" under Action Search is not returning any results.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In the instance, go to Action Search bar
  2. Search for Manage Offer Templates
  3. You will see no results

Cause

Manage Offer Letter Templates option is not enabled on Manage Action Search

Resolution

  1. Go to Admin Center
  2. Manage Action Search
  3. Search for "Manage Offer Letter Templates"
  4. activate the Standard Paraphrases by clicking on the gear icon on the right of the screen

See Also

Disabling a Standard Paraphrase  - SAP Help Portal


Keywords

action search, offer, letter, missing, no results , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions