Symptom
Reverse function is not available for invoices posted in Concur.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to app Manage Journal Entries
- Enter the particular JE number
- Check Journal Entry - Entry View
- Reverse button is inactive
Cause
Reversal of accounting document is not possible.
You have to reverse the Concur document first.
Resolution
Navigate to app Display Journal Entries and reverse the original document.
Follow the path: More ---> Environment ---> Document Environment ---> Original Document
Note: not all Concur postings can be reversed in the Original Document screen (Concur Document Monitor). Situations where multiple FI documents from different areas have been created are normally irreversible, and must be reversed manually either by creating report in Concur with opposite amounts, or Journal Entry in S/4 Hana. Read topic "3. How do I reverse incorrect postings?" from FAQ note 2923196.
See Also
2923196 - FAQ: Financial Posting in the Concur Integration
Keywords
Manage Journal Entries, Display Journal Entries, Reverse, Concur, F 0717, F0717, Buchungsbelege verwalten, stornieren , KBA , FI-FIO-GL , Fiori UI for General Ledger Accounting , FI-GL-GL-A , Posting/Clearing , FI-FIO-GL-2CL , Fiori UI for General Ledger Accounting (Public Cloud) , BNS-CON-SE-S4-FIN , Concur S/4HANA Financial Integration , How To
SAP Knowledge Base Article - Public