SAP Knowledge Base Article - Preview

3047932 - Either the remote cms cannot be reached, or the logon credentials are incorrect INS00013 during upgrade

Symptom

When upgrading to BI 4.2 Sp8+ receiving error when installer is trying to login to CMS

Either the remote cms cannot be reached, or the logon credentials are incorrect. INS00013


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Environment

  • SAP Business Intelligence Platform 4.2
  • Windows Server 

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CMS, IP binding , INS00013 , reached  , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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