Symptom
Approver when try to filter his Pending workflows (created for New Positions) for approval, using Business Unit filter. It shows 'No Data'.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Create a New Position with Business Unit 'XYZ' using a workflow to be triggered.
- Workflow will get triggered and will go to Approvers "Approve Request Tile" for approval.
- From Approver Home Page-> Click on 'Approve Requests' Tile.
- Choose Filter Icon to filter New Position Workflow for a Business Unit 'XYZ'
- Filter will show No Data.
- Now, clear the Filter and workflow will be then available.
Cause
For New position (non-userbase) workflow- the subject user is equal to initiator and the data will be filtered based on Workflow Initiator's Business Unit and not the Business Unit used for Position.
Resolution
New position (non-userbase) workflow, choose workflow Initiator data for Filters in 'My Workflow Request' page
Keywords
INC0531253, My Workflow Requests, Workflow Filter, New Position Workflow, Approve Requests tile , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem