SAP Knowledge Base Article - Public

3048232 - Dump on Homepage when making Adaptations

Symptom

User faces a Dump when completing adaptation changes for a Business Role on Homepage.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Enter Adaptation mode on the Homepage.
  2. Click 'Adapt for User Role' and select the relevant role.
  3. Make the relevant changes for the Business Role.
  4. Click Save.
  5. Click Publish.
  6. Dump occurred and an error is displayed.

Cause

The user making the changes does not have /SAP_BYD_UI_ITSAM/IAM_UI/IAM_BUSINESS_ROLE_UI/IAM_Business_Role_OIF.OIF.uicomponent (business roles) component assigned.

Resolution

This can be solved by assigning the Business Role Workcenter View to the user. This is needed to perform any changes which are at the Business Role level.

Keywords

Home Page, Adaptation, Business Role, dump, making changes, , KBA , LOD-CRM-HOM , Home Page , Problem

Product

SAP Cloud for Customer core applications 2011