SAP Knowledge Base Article - Public

3048255 - Individual Customers Created By Field has No Data.

Symptom

Individual Customers Created By Field has No Data.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Customers work center.
  2. Choose the View Individual Customer.
  3. Go to created by field.
  4. The created by field values are blank for few.

Cause

Individual customers where created by shows no name have been created by an Technical user.

Resolution

Those users created by Technical user have no related Business Partner and thus no name to display.

Keywords

Individual customer, created by field , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions