3048277 - Sales Quotes fields Becomes Read-Only When you Maintain Note Field

When you maintain any notes (internal or external notes) in the Sales Quotes all fields at the header become read only

 Cloud for Customer

1. Go to the Sales Work center
2. Go to the Sales Quotes view
3. Open a Quote
4. Maintain the note field
5. Save
6. Observe: all fields at the header of the Quote become read-Only

The Quote has a document type that is configured for bidirectional replication and the quote already exists in the external system (i. e. it has Transfer Status 3-Finished). If on such a quote any kind of change is done and the quote is saved, then this changes are automatically sent to the external system (indicated by Transfer Status changes from 3-Finished To 2-In Process). As long as the response from the external system is not received, i. e. as long as the quote has Transfer Status 2-In Process, it is read-only. Hence, this works as expected.

 Remark: If configuration of document type is changed, this has effect only on quote created afterwards!

Expected System Behavior

Bidirectional, transfer, read-only, document type, sales quotes , KBA , LOD-LE-CQP , Customer Quote Processing , Problem