SAP Knowledge Base Article - Public

3048342 - Zoom VLS Advanced Settings - Auto-recording option

Symptom

Zoom VLS Advanced Settings - Auto-recording option

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Schedule Offering
  2. Agenda
  3. Edit Time Slot
  4. In Zoom Advanced Settings they update Audio Recording from None to Local and save successfully.
  5. Save changes Successfully.
  6. When they close and return it changes back Audio Recording in Zoom Advanced settings to None.
  7. They go back change it this time to cloud, save again and apply changes.
  8. When you go back to settings it is set back to none again.

Cause

LMS does not control the primary settings of Zoom meeting.

Resolution

  • Zoom admin configurations for the customer account should enable Settings->Recordings-> Local and cloud recordings for configuration to change.


  • This control will only be updated successfully if this configuration is also updated by the Zoom administrator and these options are enabled in their environment.

Keywords

Zoom, VLS Advanced Settings, Auto-recording option, VLS, Recording, VLS Options, Zoom Recording Options , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem

Product

SAP SuccessFactors Learning 2105