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SAP Knowledge Base Article - PreviewSymptom
You work with Solution Manager ITSM and want to add substatus field. However you cannot find in the web ui configuration.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
/AICRM/REASON_ID, , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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