SAP Knowledge Base Article - Public

3048899 - How to restore a group from the trash of a user?

Symptom

Is it possible to restore a group deleted by a user?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP JAM Collaboration

Resolution

Pre-requisites:

You should enable the Content Administration Mode. Steps are listed below:

2082886 - How to enable Content Administration Mode - SAP Jam

A Company Administrator can see which user has deleted a group by performing the steps:

  1. User A deletes a group
  2. Any Jam admin tries to access the deleted group using it’s direct URL (has to be previously saved somewhere)
  3. Then Jam should show the admin that the group has been deleted by User A, with a link to User A’s trash.

See Also

Usability Improvements

Keywords

CUB-58485, restore, groups , KBA , LOD-SF-JAM-ADM , Administrator Access Request , How To

Product

SAP Jam Collaboration all versions