Symptom
- Error is occurring once candidate is coming from Recruiting, but with no National ID, as for some countries it is only required in Onboarding step. Is it possible to map multiple National ID from Recruiting and pass only few?
- An error occurred while saving the HRIS data for the user NEW HIRE due to the following reason: {"responsePayload":[{"userSysId":"123456","hrisSaveStatus":[{"elementType":null,"key":null,"statusCode":"ERROR","errorInfo":"Business key - card-type - has invalid value: for entity nationalIdCard 1 for userSysId 123456"}]}]}."
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
Onboarding, national id, RCM, Recruiting, mapping, error, has invalid value: for entity nationalIdCard, multiple , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem
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