SAP Knowledge Base Article - Public

3049396 - Collaboration Window does not work on Microsoft Server

Symptom

You installed the Collaboration Window on a Microsoft Server or terminal server and it is not working as expected

Environment

SAP Business By Design

Reproducing the Issue

Upload the Supplier Invoice scanned by your OCR Software and you get an error i.e.: upload failed.

Cause

The collaboration window is a Windows Desktop application.

The Installation on a MS Server or Terminal Server is not supported.

Resolution

 Installation on Windows Desktop Operation Systems works.

Keywords

Collaboration Window, Server error 500, Server. , KBA , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions