Symptom
You are trying to run the BI Platform Installer to do repair, modify or uninstall using the installer from add/remove programs or installer folder, or run the BI add-on installer.
- The BI platform or Add-on Installer fails in middle of "updating manifest with install data" stage with a pop-up "Setup.exe has stopped working".
- Clicking view problem details shows that the issue is on event BEX and module ucrtbase.DLL
- The Errors and Warnings log shows only error text as shown below -
Error: Short du id no longer supported for ResolvedID: Error: ResolvedID: empty coreIDError: Sequence Declaration not found: ConfigureServices. Referenced from: dataservices.webtier.mc-4.0-core-64,14.2.12.2235Error: ConvertChildElems: No destination sequence for sequence ref: ConfigureServicesError: Error in SqliteTable::ExecQuery(): Error: Statement: RELEASE RegisterCurrentTransactionError: Error: database is locked
Read more...
Environment
- SAP BusinessObjects BI Platform 4.2 SPs & patches
- SAP BusinessObjects BI Platform 4.3 SPs & patches
- Supported SAP BusinessObjects BI Platform Add-ons
- All supported Windows Operating Systems
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
BI, platform, 4.x, 4.2, 4.3, install, repair, dataservices, add-on, fail, pop-up, locked, ucrtbase.DLL , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.