Symptom
When creating a campaign from a campaign template or saving a campaign template from a campaign (based on the same template), the following error occurred: User ** (CB**) does not have change authorization; user not added.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
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SAP Marketing Cloud Edition
Reproducing the Issue
Create a campaign from a template or save as template from a campaign.
Cause
The owner of the template does not have any Business Roles assigned.
Resolution
In the App Maintain Business User under tab Identity and Access Management, please assign the relevant business role related to campaign management such as Marketing Expert.
Keywords
KBA , CEC-MKT-CPG , Campaign , Problem