Symptom
In Manage Data Storage the "purge" options are greyed out
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
Give access to Manage Data Storage
Admin Center Permissions > Access Manage Data Storage permission
Go Manage Data Storage, the purge options are greyed out
Cause
The Purge buttons are only available when you have the
Manage Data Purge > Create DRTM Data Purge Request permission
Resolution
Assign the required permission to your permission role
Manage Data Purge > Create DRTM Data Purge Request permission
See Also
Keywords
Manage Data Storage Purge Create DRTM Data Purge Request DRTM Storage , KBA , LOD-SF-PLT-DRM , Data Retention Management , LOD-SF-PLT-DOC , Document Management , Problem