3050367 - Manage Data Storage - Purge option greyed out

In Manage Data Storage the "purge" options are greyed out

SAP SuccessFactors HCM Suite

1. Give access to Manage Data Storage
2. Admin Center Permissions > Access Manage Data Storage permission
3. Go Manage Data Storage, the purge options are greyed out

The Purge buttons are only available when the user has Manage Data Purge > Create DRTM Data Purge Request permission

Assign the permission below to the relevant permission role in Manage Permission Roles page:

Manage Data Purge > Create DRTM Data Purge Request permission

Help Guide - Manage Data Storage

Manage Data Storage, Purge, Create DRTM Data Purge Request, DRTM, Storage , KBA , LOD-SF-PLT-DRM , Data Retention Management , LOD-SF-PLT-DOC , Document Management , Problem