SAP Knowledge Base Article - Public

3050430 - Duplicate Admin User Accounts showing on CSB - Recruiting Marketing

Symptom

Admin user account showing as duplicate or multiple times on CSB admin users.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1.  Go to Manage Career Site Builder
  2.  Go to Users > Role 
  3.  Admin account showing several times on the Admin User's list. 

Cause

The issue was caused by multiple recruiter sync processes running simultaneously.

Resolution

This is a known issue and is already being worked on by the engineering team. We recommended not to create new case/ticket regarding this issue. Please monitor this KBA for further updates. If you want to receive updates on this, you can add this KBA to your favorites by clicking on the star button. 

See Also

2600159 - How to grant users access to Career Site Builder from Admin Center 

Keywords

RMK-26802, Duplicate users, User appearing multiple times, double, twice , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions