Symptom
Error when trying to submit National ID information. Please see the below example from error:
"National ID 1A 2B 3C 4D E already exists for country/region GBR and card type NINO."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Manage Pending Hires > Onboarding
- Selected the affected candidate (there might be more that one)
- Continue until the National ID Information section
- Error appears "National ID XX XX XX XX X already exists for country/region GBR and card type NINO "
Cause
Could not find picklist option id by unknown label <GBR>.
Resolution
Please verify picklist configuration.
For Product Support only, please check Internal Memo.
Keywords
picklist, national id, national, pick-list, value, missing, DataTypeEnum, Could not find picklist option id by unknown label <GBR>, Please verify picklist configuration, already, exists , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding all versions