3050538 - How to Send Logs in C4C Extended App in iOS

How to send logs captured in C4C Extended App in iOS Devices

SAP Cloud for Customer

Scenario 1: Send logs via E-mail

1. Log in to any iOS/Apple device.
2. Perform steps whereby the issue is being face.
3. Go to Settings --> Device Settings.
4. E-mail Log.
5. iOS mail app is used for mailing the logs.

Scenario 2: Upload Log feature

1. Enable the logging in Settings of the C4C app by keeping it in "D"

     2. Reproduce the scenario.
     3. Go to settings - My device Settings - Upload Log
     4. Once done change the logging in step 1 to "E".

2583556  - How to Obtain C4C Extended App Log Files

C4C, Mobile, Tablet, iOS, Device, Logs, Upload , KBA , ios logs , ios app , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , Problem

SAP Cloud for Customer core applications all versions