SAP Knowledge Base Article - Public

3050552 - Ship-From field in the line item is blank when you copy a Sales Order

Symptom

The Ship-From field in the line item is blank for some sales orders when you copy the Sales Order which has Ship From maintained. You expect the Ship From to be filled when you copy the Sales Order.

Environment

SAP Business Bydesign.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Select the Sales order XYZ which has Ship From value filled in the items tab (XYZ represents the sales order ID).
  4. Click on Copy button.
  5. In the New Sales Order, navigate to Items tab.
  6. Select the Line item .
  7. The Field Ship From is blank
  8. You expect it to be copied from the Sales Order XYZ.

Cause

When you copy a sales order, only the Ship From locations entered manually would be copied. In this case, Ship From locations was determined through ATP and hence when you copy the sales order, the Ship From will not be determined automatically.

Resolution

The system works as expected. This is the current system behavior

See Also

2464702 - Ship-From Field not Showing Value for Sales Order 

1943761 - Ship-From Party is not Automatically Populated in the Sales Order 

2658715 - Mini Scenario for Supply Chain Management (SCM): Ship-From Site Determination in ATP 

Keywords

Ship From; Sales Order; Copy; , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions