3050562 - Document & has payment method for incoming payments, no dunning notice

Symptom

Document & has payment method for incoming payments, no dunning notice - FM804

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

When running the App Create Dunning Notices - ID F150, you got an error message:

Document & has payment method for incoming payments, no dunning notice - FM804

Cause

An incoming payment method is specified in the customer master record.
The invoice has an incoming payment method.

Resolution

Options:

Delete this payment method in the item
Block the customer invoice line item
Delete the payment method in the customer master record using the App Maintain Business Partner
Payment block on the account level.

This way dunning will be possible despite of the incoming payment method. But then the drawing of the money is also stopped, unless, the blocking is added and removed according to the business needs.

Keywords

Create Dunning Notices, F150, FM804, FM 804, payment method, incoming payment, cloud, S4HC , KBA , FI-AR-AR-C , Dunning/Interest , FI-FIO-AR , Fiori UI for Accounts Receivable , FI-AR-AR-C-2CL , Dunning/Interest (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions