Symptom
When using the field custom status to strutcture a rule or a validation via rule editor, the rule or validation is not working as your expectation.
Its value remains to be false.
Environment
SAP Cloud for Customer
Cause
The field custom status (ExternalUserStatusCode) is a field with complex structures.
In this way, you can not use operation "==" into the rule configuration to judge its value.
Resolution
Please use if () and contains () function to configure the rule.
Example is as following:
IF((CONTAINS("Value", Root. ExternalUserStatusCode)), true, false)
Keywords
ExternalUserStatusCode, custom status, rule editor, rule , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , AP-RC-UIF , C4C UI Framework , Problem