SAP Knowledge Base Article - Public

3050673 - Rule Using Field Custom Status is Not Working as Expectation

Symptom

When using the field custom status to strutcture a rule or a validation via rule editor, the rule or validation is not working as your expectation.

Its value remains to be false.

Environment

SAP Cloud for Customer

Cause

The field custom status (ExternalUserStatusCode) is a field with complex structures.

In this way, you can not use operation "==" into the rule configuration to judge its value.

Resolution

Please use if () and contains () function to configure the rule.

Example is as following:

IF((CONTAINS("Value", Root. ExternalUserStatusCode)), true, false)

Keywords

ExternalUserStatusCode, custom status, rule editor, rule , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions