SAP Knowledge Base Article - Preview

3051009 - How to configure Security Settings - DocuSign

Symptom

  • How to define security settings

  • Account security settings - session timeouts
    Web App Session Timeout
    Recipient Session Timeout
    Mobile App Session Timeout
    Notify me if this account only has one administrator

  • Authentication settings - authentication and login requirements

    Recipient Authentication Settings
    Any recipient must authenticate on every envelope sent from this account
    The sender can require a recipient must authenticate on any envelope sent from this account
    Disable recipient authentication for this account

    Recipient Authentication Triggers
    The first time a recipient accesses an envelope per device
    Completed envelopes are accessible without additional authentication
    Every time a recipient accesses an envelope

    Recipient Authentication Skip Option
    Recipients cannot skip authentication when accessing subsequent envelopes from the same sender
    Recipients can skip authentication when accessing subsequent envelopes from the same sender when using the same browser, on a device, for the following duration

    Login Requirements
    Not Required to Login
    Login Required if Signer Has an Account
    Account Required – Login Once Per Session
    Account Required – Login for Each New Document

  • General authentication settings

  • Access codes

  • Password security

  • User Personal Information
    Allow users to edit their name

  • Session Timeout FAQ - "Session Has Expired" error


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Environment

SAP Signature Management by DocuSign

Product

SAP Solution Manager 7.1

Keywords

eSignature, browser, Chrome, IE, Internet Explorer, Safari, Edge, microsoft, web, timeout, timedout, time-out, permission profile, inactivity, cookies, multiple sessions, firewall, proxy, long, time, session, login, interact, site, logs , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , Problem

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