Symptom
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How to define security settings
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Account security settings - session timeouts
Web App Session Timeout
Recipient Session Timeout
Mobile App Session Timeout
Notify me if this account only has one administrator -
Authentication settings - authentication and login requirements
Recipient Authentication Settings
Any recipient must authenticate on every envelope sent from this account
The sender can require a recipient must authenticate on any envelope sent from this account
Disable recipient authentication for this accountRecipient Authentication Triggers
The first time a recipient accesses an envelope per device
Completed envelopes are accessible without additional authentication
Every time a recipient accesses an envelopeRecipient Authentication Skip Option
Recipients cannot skip authentication when accessing subsequent envelopes from the same sender
Recipients can skip authentication when accessing subsequent envelopes from the same sender when using the same browser, on a device, for the following durationLogin Requirements
Not Required to Login
Login Required if Signer Has an Account
Account Required – Login Once Per Session
Account Required – Login for Each New Document -
General authentication settings
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Access codes
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Password security
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User Personal Information
Allow users to edit their name - Session Timeout FAQ - "Session Has Expired" error
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Environment
SAP Signature Management by DocuSign
Product
Keywords
eSignature, browser, Chrome, IE, Internet Explorer, Safari, Edge, microsoft, web, timeout, timedout, time-out, permission profile, inactivity, cookies, multiple sessions, firewall, proxy, long, time, session, login, interact, site, logs , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , Problem
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