SAP Knowledge Base Article - Public

3051131 - Can't download XML documents when send to GT


There is an 500 internal server error when click "send to GT" and can't download the XML documents. 


  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Open app "Create Outbound Files - China"
  2. Choose two billings and click " Merge by Material"
  3. Click "Send to GT" and there is an 500 Internal Server Error, the XML document can't download


Not combine these billings first


Please combine these two billings first and then choose "Merge by Material" or "Merge by Sales Order Item".


Create Outbound Files - China, APP_IDGT, send to GT, Merge by Material, Merge by Sales Order Item , KBA , FI-LOC-GTI-CN , China , Problem


SAP S/4HANA Cloud all versions