SAP Knowledge Base Article - Public

3051131 - Can't download XML documents when send to GT

Symptom

There is an 500 internal server error when click send to GT but can't download the XML documents. 

Environment

SAP S/4HANA Cloud Public Edition.

Reproducing the Issue

  1. Open app Create Outbound Files - China
  2. Choose two billings and click Merge by Material
  3. Click Send to GT and there is an 500 Internal Server Error, the XML document can't download

Cause

Not combine these billings first

Resolution

Please combine these two billings first and then choose "Merge by Material" or "Merge by Sales Order Item".

Keywords

Create Outbound Files - China, APP_IDGT, send to GT, Merge by Material, Merge by Sales Order Item , KBA , FI-LOC-GTI-CN , China , Problem

Product

SAP S/4HANA Cloud Public Edition all versions