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SAP Knowledge Base Article - PreviewSymptom
Candidate is unable to see the Compliance tile in the home page after completing the paperwork step.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Onboarding
Product
Keywords
ERROR [ComplianceSyncOrchestratorImpl], COMPLIANCE-SYNC-JOB: STATUS=ERROR; ERROR-TYPE=PFS_CREDS_NOT_PRESENT; ERROR-MESSAGE=ComplianceExceptionMessage [localErrorMessage=PFS host login credentials were not configured., serviceErrorMessage=com.successfactors.onb2compliance.api.ComplianceBusinessLogicException: Account logon credentials missing, stackMessage=Account logon credentials missing, compliance, tile, not appearing, missing, tiles, australia , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , LOD-SF-OBX , Onboarding 2.0 , Problem
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