3051584 - Not able to map Signature Field in forms - Onboarding

When the XDP form that has the signature field configured is uploaded in the Maintain Onboarding and Offboarding Document Templates page under the actions section it says No Signature Needed. The signature fields are not getting captured even though they are configured in the form.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Onboarding

1. Login to the instance
2. Go to Maintain Onboarding and Offboarding Document Templates page
3. Click on Add new document template button
4. Upload the form that has Signature field configured
5. The document gets uploaded successfully but the under action column it says Signature Not needed despite configuring it in the XDP form
   

The Signature field is configured incorrectly in the form due to which the Signature field is not captured.

In order to solve this:

• Please ensure the field type is text field:
  .
• Please make sure you have a binding provided for the field under data binding:
  
• Make sure to use proper field for signature it the suffix DocuSignSignHere in the Name field:
  
  • ManagerDocuSignSignHere
  • DocuSignDateSigned (for date)

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