SAP Knowledge Base Article - Public

3051675 - User receives an error when accessing Candidate in Interview Status - Recruiting Management

Symptom

When selecting an Internal Candidate in Interview Status in the Application Pipeline, the Recruiting user receives an error with the fingerprint: f8e15712708653876026e811b258d52041be0837.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Click on Internal Candidate in the status interview
  3. Receive Error Message with Fingerprint: f8e15712708653876026e811b258d52041be0837

Cause

A configuration change has been made on the candidate profile template to sm-mapped fields between the Candidate Profile and Employee Profile.

The Error is caused due to the sm-mapping of the emlpoyee ID not synched to a corresponding field in the Succession Data Model.

Resolution

Ensure that the employeeID is sm-mapped to the empID in the Candidate Profile.

e.g "sm-mapping field-id="employeeId" map-to="empID" 


See Also

KBA:2233525 - How is the system working with sm-mapping? - Recruiting Management

Implementation Guide: Candidate Profile Element: sm-mapping


Keywords

f8e15712708653876026e811b258d52041be0837, personalVarPayStatement, sm-mapping, EmployeeID, empID , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions