SAP Knowledge Base Article - Preview

3052056 - How to delete or permanent purge an inactive onboardee user - Onboarding

Symptom

  • The onboardee candidate has an ONB2Process object created and with status as "cancelled".
  • The onboarding user has existing data in Employee Central (e.g. National ID information, Job Information).
  • When purging the Onboarding user through the DRTM Onboarding 2.0 Purge tool, the following result appears in the purge report: "Report is coming as Completed with Empty report".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Onboarding all versions

Keywords

user, purge, onbordee, candidate, onboarding, inactive, external, Report is coming as Completed with Empty report, Master Data Purge, Ignore data retention time configuration for this purge request, You cannot view this profile. If the target user is an onboardee, make sure that you have enabled inactive user search and the onboardee has completed the “manage pending hire” process , KBA , LOD-SF-OBX-GDP , Data Protection , LOD-SF-EC-DRM , Data Retention Management - (DRM & DRTM) EC Data Only , How To

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