SAP Knowledge Base Article - Public

3052345 - Employment Details Import : "Internal System error encountered while importing record"

Symptom

  • An Error Message comes up on Employment Details Import : "Internal System error encountered while importing record"
  • This is when you use "&&NO_OVERWRITE&&" as a value for Start date / Hire date

Environment

SuccessFactors Employee Central - All Versions

Reproducing the Issue

Import Employee Data -> Employment Details Import -> Upload

Cause

  • start-date or hire-date is a business key field.
  • A valid value is required to be provided by the import user and No_Overwrite should not be provided.
  • Check the guide below for more information :

https://help.sap.com/viewer/6b8f2827f40642f3aa95dc4ac65055dc/2105/en-US/c2cfe768f40b4087ae07ba8735a2d8f4.html?q=NO_OVERWRITE

Resolution

Don't use the tag &&NO_OVERWRITE&& for business key fields like hire-date

Keywords

SF, EC, Success factors, Employee Central, Business Key Fields , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions