SAP Knowledge Base Article - Public

3052362 - "Unable to initiate onboarding process. [ErrorCode - 500; ErrorMessage- JobReqId]" - Recruiting Management

Symptom

When initiating Onboarding process from Job Application, the following error occurs:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Cause

Job Requisition ID shouldn't be mapped in Onboarding Integration page.

Resolution

The Job Requisition ID shouldn't be mapped in Setup Onboarding Integration > Job Requisition.

Please remove the mapping to proceed with the Onboarding process.

Keywords

Unable to initiate onboarding process. [ErrorCode - 500; ErrorMessage- JobReqId], JobReqId, cannot, initiate, onboard, onboarding , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions