Symptom
When access the Manage document the filter Document Category is greyd out or no selectable.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
To reproduce the issue:
- Go to Admin Center
- Search by Document Manage Document
- Try to fiter the Document Category. You will see that this option will be greyed out
Cause
This filter is only enabled if Document Owner and Entity type are selected
Resolution
Before to try to filter the Document Category, you need to select any data inside the fields: Document Owner and Entity type
Keywords
Document manager, document category, grey, greyed, out , KBA , LOD-SF-PLT-DOC , Document Management , How To
Product
SAP SuccessFactors HCM Suite all versions