Symptom
After confirming an account you open the Briefing Card and the SALESCALL and SALESTEAM icons are not shown correctly which leads to an overlap of the description:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
In the http watch trace you can see errors
- HTTP Error 403 Forbidden or
- HTTP Error 404 Not found
for URL
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Environment
- SAP S/4HANA
- SAP S/4HANA for Customer Management
- SAP enhancement package 2 for SAP CRM 7.0
- SAP enhancement package 3 for SAP CRM 7.0
- SAP enhancement package 4 for SAP CRM 7.0
Product
SAP S/4HANA 1909
Keywords
Brief Card, Brief case, Interaction Center, Icon, overlap , KBA , CRM-S4-IC-SEA , S4CRM: Account Identification , CRM-IC-SEA , Account Identification , Problem
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