SAP Knowledge Base Article - Public

3052845 - Congratulatory message in Latest Goal Management after not completing the action of adding LMS course

Symptom

When users in Latest Goal Management, Development tab click “Add Learning” but don’t add any LMS courses, just close the catalog box, the system still shows them the congratulatory message, indicating they added a LMS course.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Latest Goal Management
  • SAP SuccessFactors Career Development Plan
  • SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Latest Goal Management (UXR);
  2. Click Development Goal;
  3. Add Learning;
  4. Don't add any LMS item, just close pop up;
  5. It will pop up the message "Your learning resource has been added":



  6. Same message is displayed when users add a LMS item.

Cause

This is an expected behavior when adding Learning items in UXR Development Plan.

Resolution

It is currently not possible to change this logic, as this message is a result of BizX and LMS communication, the UI cannot identify the action performed by the user - if LMS items were added and how many.

Keywords

Nicely Done, Congratulations, Success Factors, Career Development Planning, Goal Management, LMS CDP Integration, Successful added, Your learning resource has been added, add learning, UXR , KBA , LOD-SF-CDP-LA , Learning Activity Plan (LMS) , Problem

Product

SAP SuccessFactors Learning all versions ; SAP SuccessFactors Succession & Development

Attachments

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