SAP Knowledge Base Article - Public

3053323 - Advanced Filters are greyed in Executive review

Symptom

After enabling the advanced executive review filters, managers are getting error "Filter and Population functionalities aren't available, either because you don't have required permissions or the system couldn't load filter data. Please contact your administrator for help."

Executive review filters are loading when clicked on them. When advanced filters are disabled, filters load correctly. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Compensation

Reproducing the Issue

  1. Enable advanced filters in the advanced settings > As a manager access compensation > executive review
    notice the filters are grayed out and see an error message as below.
  2. Filter and Populations functionalities aren't available.
    either because you don't have required permissions or the system couldn't load filter data. Please contact your administrator for help.

Cause

Missing permissions that are required to access the filters.

Resolution

Executive Review Filters end-user data is being saved in MDF, so the permission to those MDF entities is required for the end-users. You can create a new permission role for the managers (or user who needs to access the filters) and grant the permissions to these three MDF objects.

Under miscellaneous permission:

  • compfilterdefinition
  • compfilterdefinition.criteria
  • compfilterpopulation

NOTE: With b2305 release, advanced executive review filters are enabled by default. Please make sure the users with EXR permission have the above mentioned permissions configured to be able to use advanced EXR filters. 

If you already have granted the above permission and the options are still greyed out in executive review. Please check permissions>Metadata Framework> Admin Access to MDF OData API".
If its unchecked, kindly check it, then logout and login.

Keywords

CMP‑24549, Enhanced filters for EXR, disabled filters, compensation, SF, success factors, advanced filters loading, CMP-27199, filters, grey, population, executive review, permissions, couldn't load filter data. , KBA , LOD-SF-CMP-EXR , Executive Review , Problem

Product

SAP SuccessFactors Compensation all versions

Attachments

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