SAP Knowledge Base Article - Preview

3053411 - Error "App could not be opened due to ..." when opening the Issue URL from E-mail

Symptom

Symptom

The following error could appear when opening the issue URL from E-mail although the service AGS_WORK_ESD_ISSUE_MGMT is activated in SICF,

Title: ErrorMessage: App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment.Details: { "info": "Failed to resolve navigation target \"#Action-IssueManagement?GUID=FA163E840C781EDBABC1E8852E15B484&WDCONFIGURATIONID=AC_AGS_WORK_ESD_ISSUE_MGMT_ISS\". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.", "fixedShellHash": "#Action-IssueManagement?GUID=FA163E840C781EDBABC1E8852E15B484&WDCONFIGURATIONID=AC_AGS_WORK_ESD_ISSUE_MGMT_ISS", "technicalMessage": "Could not resolve navigation target"}

''


Read more...

Environment

SAP Solution Manager 7.2 SPS11

SAP Solution Manager 7.2 SPS12

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-ISM , Issue Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.