SAP Knowledge Base Article - Public

3053419 - Send Performance Form to Next Step Error: 900-001-6 Your request has not being processed. Please try again.

Symptom

When trying to sign a performance form, receive an error:

900-001-6 Your request has not being processed. Please try again.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log in to system
  2. Navigate to Home dropdown > Performance
  3. Select a performance form
  4. Scroll down to the bottom of the form and send it to the next step
  5. Receive error

Cause

Attribute permissions have not been granted for Growth Portfolio

Resolution

In order to correct this scenario, please grant "View" permissions for Growth portfolio elements as below:

  1. Go to "Manage permission roles";
  2. On the right top corner click on "Switch to the Latest Role-Based Permissions";
  3. Select the affected role;
  4. Click to "edit" the role;
  5. Click on "next";
  6. Under "User Permission" select the permission to Growth Portfolio;
  7. Grant "View" permission for Attribute, Attribute Type, Growth Portfolio †, Proficiency Level Scale and Tag


Additional information is described in the Guide Using Talent Intelligence Hub - Permissions Required for Using Talent Intelligence Hub.

Keywords

900-001-6, error, sign form, complete, pm, performance management, signature, send, pmgm, next step, cannot move form, reviews PMU-16354, Talent Intelligence Hub, TiH, Competency, missing competencies, missing behaviors, Growth Portfolio, , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-TIH-LIB , Attribute Library , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Performance & Goals all versions