SAP Knowledge Base Article - Public

3053755 - Meeting Tile showing recipients as blank - Onboarding

Symptom

While reviewing the Scheduled meetings tile as the Onboardee, the participants name are blank or only the Hiring manager name will reflect if the Hiring Manager is been assigned for the meeting.

Environment

SAP Successfactors Onboarding

Reproducing the Issue

  1. Login to the application using the above candidate details;
  2. Click in the meeting tile;
  3. When we click on the meeting tile the participants is blank or if the Hiring manager is assigned as a participant only the Hiring manager name will reflect.

Cause

The cause for this is the target population in which the external users will be part of does not have internal users.

Onboardee not able to see internal users info in scheduled meeting tile data except the hiring manager as the information is related already.

Resolution

The engineering team is working on a permanent fix.

SAP Cloud Product Support, please refer to our internal notes for more information about the fix.

Keywords

Meeting tile, Participants , Onboardee , Onboarding, blank, hiring, manager, name , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Problem

Product

SAP SuccessFactors Onboarding 2105