3053848 - Directory of SAP Cloud Products and Component Areas (Who to Contact)

• Who to contact for cloud topics
• Who to contact for cloud login issues
• How to contact cloud team for cloud access
• How to update the cloud Tenant Administrator
• Who to contact for Technical Administrator changes
• Who to contact for IT Contact changes
• Need to change the user for the tenant / instance
• How to identify the correct SAP Component area when opening or rerouting a support case (incident) for cloud topics
• Identifying the correct SAP Component area to help to avoid unnecessary delays
• How to contact with the correct SAP team for a cloud question or issue
• How to find the correct component for cloud
• Using the correct cloud component to speed up the resolution time for your query
• What component to use for a case or expert chat

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• SAP BTP
• SAP Cloud Integration
• SAP Integration Suite
• Identity Provisioning
• Identity Authentication
• SAP SuccessFactors
• SAP IBP

Cloud Integration 4.0 ; Identity Authentication 1.0 ; Identity Provisioning all versions ; SAP BTP, Cloud Foundry runtime and environment 1.0 ; SAP Build Work Zone, standard edition 1.0 ; SAP Business Application Studio all versions ; SAP Cloud Integration for data services all versions ; SAP Cloud Platform Integration for process services 1.0 ; SAP Cloud Platform Integration for process services 3.0 ; SAP Cloud Platform Mobile Services 1.0 ; SAP Datasphere all versions ; SAP Integration Suite 1.0 ; SAP Mobile Services 2.0

Business Technology Platform, BTP, Global Account, Subaccount, NEO, Cloud Foundry, provisioning, user, tenant, CPI, Ariba CIG, Ariba CI, DS, Datasphere, V2, commerce, cx , KBA , XX-SER-FORME , SAP for Me , How To