SAP Knowledge Base Article - Preview

3053864 - Total Amount Values are Showing 0 in Collections Tab, though there're Invoices Existing

Symptom

In the Collections tab of a Visit, you see there's invoice(s) displayed here, however, the Total Amount Owed, Amount Paid, and Amount Remaining fields in the top are displaying as 0.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Collections, Total, Amount, Invoice , KBA , LOD-CRM-IND-DSD , Direct Store Delivery , Problem

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