SAP Knowledge Base Article - Preview

3053936 - CTI Live Activity Pop Up Window Not Visible

Symptom

 When dialing from an external phone provider or via SAP CTI adaptor, no call pop-ups are visible in the system.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Phone; Calling; Agent; UI; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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