SAP Knowledge Base Article - Preview

3054949 - Name Format Code field is not displayed properly for external users/candidates - Onboarding

Symptom

  • Candidates are not able to view anything on "Name Format Code" Dropdown.
  • Candidates are only able to view Name Format External Code, not the labels.
  • Hiring Managers/Onboarding Participants don't face the same issue, they're able to view these options on New Hire Data Review step.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Personal, Data, Collection, Name, Format, Code, NameFormatGO, NameElementGO, external, user, visibility, External, code, PDC, visible, blank, picklist, dropdown , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

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