SAP Knowledge Base Article - Public

3054968 - Unable to cancel the HRIS sync job in provisioning

Symptom

Unable to cancel the HRIS Sync job in provisioning system.

Environment

SAP SuccessFactors HCM Cloud
SAP SuccessFactors Employee Central

Reproducing the Issue

System is not allowing users to cancel the scheduled HRIS Sync job in provisioning system

Cause

Invalid Job Owner details or Job Owner is inactive

Resolution

Login as Job Owner to provisioning system and cancel the job, As no other user can make modifications to the scheduled job.

Keywords

Cancel Job HRIS Sync , KBA , LOD-SF-EC-HRS , HRIS Sync , Problem

Product

SAP SuccessFactors Employee Central all versions