Symptom
Unable to cancel the HRIS Sync job in provisioning system.
Environment
SAP SuccessFactors HCM Cloud
SAP SuccessFactors Employee Central
Reproducing the Issue
System is not allowing users to cancel the scheduled HRIS Sync job in provisioning system
Cause
Invalid Job Owner details or Job Owner is inactive
Resolution
Login as Job Owner to provisioning system and cancel the job, As no other user can make modifications to the scheduled job.
Keywords
Cancel Job HRIS Sync , KBA , LOD-SF-EC-HRS , HRIS Sync , Problem
Product
SAP SuccessFactors Employee Central all versions