Symptom
Receive the following error when submitting criteria for a search:
Error
An application error has occurred. Please try again.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Open a filter search window and stay idle on that window for more than 5-10min then submit criteria and receive error.
With reportstacktouser=true full error seen is /learning/search/submitCriteria.do - errorpage_jsp - Error occurred. ...
java.lang.ArrayIndexOutOfBoundsException: while trying to load from index -1 of an object array with length 10, loaded from field java.util.ArrayList.elementData of an object loaded from local variable 'this'
Cause
Due to background timeout error is occurring as investigated per INC0571947.
Resolution
Simply close search window and retry and do not let sit idle when searching.
Keywords
sap, successfactors, success, factors, learning, lms, submit, criteria, search, filter, report, application, error, submitCriteria.do , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem