SAP Knowledge Base Article - Public

3055364 - Empty Error When Creating a Capabilities Library in Center of Capabilities

Symptom

Creating a capabilities library gets an error with no text or message and the library is not created.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Center of Capabilities

Reproducing the Issue

  1. Go to the Admin Center
  2. Choose Manage Center of Capabilities
  3. Then the Capabilities Library tab
  4. Add a Library with new library details
  5. Save
  6. Notice the error with no visible message


Cause

MDF Object Definition To DB SYNC job is not running.

Resolution

Contact your Implementation Partner or Product Support to run the MDF Object Definition To DB SYNC job from Provisioning.

Customers has the possibility to directly run this job from the Admin Center, however the prerequisite is that it was previously created at least once from Provisioning. For more information, please check the KB Article 2534674.

See Also

KB Article 2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)

Keywords

sf, success factors, COC, blank, successfactors, library, create, error, message, no text, capabilities , KBA , LOD-SF-TIH-COC , Center of Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions