Symptom
Creating a capabilities library gets an error with no text or message and the library is not created.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Center of Capabilities
Reproducing the Issue
- Go to the Admin Center
- Choose Manage Center of Capabilities
- Then the Capabilities Library tab
- Add a Library with new library details
- Save
- Notice the error with no visible message
Cause
MDF Object Definition To DB SYNC job is not running.
Resolution
Contact your Implementation Partner or Product Support to run the MDF Object Definition To DB SYNC job from Provisioning.
Customers has the possibility to directly run this job from the Admin Center, however the prerequisite is that it was previously created at least once from Provisioning. For more information, please check the KB Article 2534674.
See Also
KB Article 2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)
Keywords
sf, success factors, COC, blank, successfactors, library, create, error, message, no text, capabilities , KBA , LOD-SF-TIH-COC , Center of Capabilities , Problem