SAP Knowledge Base Article - Public

3055369 - Dynamic member list on JAM are not reflecting external SucccessFactors user

Symptom

External users are not being showing under Dynamic member list on Jam

Environment

SAP Jam Collaboration

Reproducing the Issue

Create a Dynamic Member List on SFSF with external users and when going to SAP Jam that Dynamic Member List  is not showing the external users.

Resolution

According to the system design, Dynamic member list can be applied to public/private/external group, but external user can only be added to external user group, that is why the external user cannot be added to Dynamic member list.

Keywords

external, dynamic member list. , KBA , LOD-SF-JAM-LST , Static & Dynamic Member List , Problem

Product

SAP Jam Collaboration all versions