Symptom
- The Add New User and Delete Users options are disabled in WFA admin
- Global GDPR settings (Change and Read logging) are enabled for the WFA Org
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Workforce Analytics
Reproducing the Issue
- Login to standalone Workforce Analytics (WFA) via the corresponding analytics URL for the datacenter
- In Admin > Users Maintenance, notice that the New User button and Delete User are disabled or greyed out
Cause
Global GDPR setting is switched On.
Resolution
- Go to WFA Admin > Cube Read Logging Configuration page.
Please refer to the following Help Guide:
Configuring Read Audit in Workforce Analytics on SQL (Standalone Companies)
https://help.sap.com/viewer/2becac773fcf4f84a993f0556160d3de/latest/en-US/223a0752966041179bfb6187e81f0ba3.html?q=cube%20read%20logging
You can safely switch this off if there are no Sensitive fields configured.
https://launchpad.support.sap.com/#/notes/2658494
See Also
Keywords
WFA GDPR, Global GDPR, change logging for WFA, WFA read audit, read logging for WFA, add new user disabled, , KBA , LOD-SF-WFA-ADM , Admin Tools , Problem
Product
SAP SuccessFactors Workforce Analytics 2011