Symptom
Customer would like to add Job Information of the Manager in Useful Contacts
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Login as the Onboardee
2. Click on the Useful Contacts Tile
3. Check the information of the users in Useful Contacts
Cause
Information provided in Useful Contacts is currently limited.
Resolution
Adding other information such as Job information is currently not possible due to that Onboardee is still considered an External User.
Once he became an employee and comes under Org Chart, he can now view the details of peers if correct RBP is provided.
See Also
Keywords
Onboarding 2.0, ONB 2.0, Useful Contacts, Job Information , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Problem