SAP Knowledge Base Article - Public

3055943 - Is it possible to add Job Information to "Useful Contacts" - Onboarding


Customer would like to add Job Information of the Manager in Useful Contacts


SAP SuccessFactors Onboarding

Reproducing the Issue

1. Login as the Onboardee

2. Click on the Useful Contacts Tile

3. Check the information of the users in Useful Contacts


Information provided in Useful Contacts is currently limited.


Adding other information such as Job information is currently not possible due to that Onboardee is still considered an External User.

Once he became an employee and comes under Org Chart, he can now view the details of peers if correct RBP is provided.

See Also

2971259 - How it works the Useful Contacts tile - Onboarding 1.0


Onboarding 2.0, ONB 2.0, Useful Contacts, Job Information , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Problem


SAP SuccessFactors Onboarding 2011