3056169 - Information about SolrCloudBackupCronJob execution error in the logs on SAP Commerce Cloud in the Public Cloud

Symptom

On SAP Commerce Cloud in the Public Cloud environments, there may be a defined SolrCloudBackupCronJob that is scheduled to be run every day.

If it is not configured properly, it may fail with the following error:

ERROR Caught throwable java.util.concurrent.TimeoutException: Could not connect to ZooKeeper localhost:9983 within 15000 ms
org.apache.solr.common.SolrException: java.util.concurrent.TimeoutException: Could not connect to ZooKeeper localhost:9983 within 15000 ms
at org.apache.solr.common.cloud.SolrZkClient.<init>(SolrZkClient.java:203)
at org.apache.solr.common.cloud.SolrZkClient.<init>(SolrZkClient.java:127)
at org.apache.solr.common.cloud.SolrZkClient.<init>(SolrZkClient.java:117)
at org.apache.solr.common.cloud.ZkStateReader.<init>(ZkStateReader.java:347)
at org.apache.solr.client.solrj.impl.ZkClientClusterStateProvider.getZkStateReader(ZkClientClusterStateProvider.java:176)
at org.apache.solr.client.solrj.impl.ZkClientClusterStateProvider.connect(ZkClientClusterStateProvider.java:161)
at org.apache.solr.client.solrj.impl.BaseCloudSolrClient.connect(BaseCloudSolrClient.java:335)
at de.hybris.platform.cloud.solrcloudbackup.cronjob.CloudSolrClientSource.createClient(CloudSolrClientSource.java:72)
at de.hybris.platform.cloud.solrcloudbackup.cronjob.SolrCloudBackupJob.createSolrClient(SolrCloudBackupJob.java:210)
at de.hybris.platform.cloud.solrcloudbackup.cronjob.SolrCloudBackupJob.openClients(SolrCloudBackupJob.java:193)
at de.hybris.platform.cloud.solrcloudbackup.cronjob.SolrCloudBackupJob.doPerform(SolrCloudBackupJob.java:116)
at de.hybris.platform.cloud.solrcloudbackup.cronjob.SolrCloudBackupJob.perform(SolrCloudBackupJob.java:104)
at de.hybris.platform.cloud.solrcloudbackup.cronjob.SolrCloudBackupJob.perform(SolrCloudBackupJob.java:1)
at de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob.performCronJob(ServicelayerJob.java:38)
at de.hybris.platform.cronjob.jalo.Job.execute(Job.java:1401)
at de.hybris.platform.cronjob.jalo.Job.performImpl(Job.java:812)
at de.hybris.platform.cronjob.jalo.Job$JobRunable.run(Job.java:681)
at de.hybris.platform.util.threadpool.PoolableThread.internalRun(PoolableThread.java:206)
at de.hybris.platform.core.threadregistry.RegistrableThread.run(RegistrableThread.java:131)
Caused by: java.util.concurrent.TimeoutException: Could not connect to ZooKeeper localhost:9983 within 15000 ms
at org.apache.solr.common.cloud.ConnectionManager.waitForConnected(ConnectionManager.java:251)
at org.apache.solr.common.cloud.SolrZkClient.<init>(SolrZkClient.java:194)
... 18 more

Environment

SAP Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud all versions

Keywords

SolrCloudBackupCronJob, Premium Disaster Recovery, solr-cloud-backup, solrcloud, disaster recovery, ccv2, cloud solr, backup , KBA , CEC-SCC-COM-SRC-SER , Search and Navigation , Problem

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