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SAP Knowledge Base Article - PreviewSymptom
- The Contact Center Administrator has defined NAT (Network Address Translation) for users based on IP ranges
- The implementation works, except that for some agents, it is not possible to join Outbound Call Campaigns
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
SAP Contact Center, OB, NAT, Join, error, BCM , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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