Symptom
You want to automate the customer return process and need to know what are the business object actions available to "Release with credit memo" and "Release without credit memo".
Environment
SAP Business ByDesign
Resolution
You can use the action CHECK_ITEMS_FOR_INV_REL to release the customer return without a credit memo.
You can use the action SUBMIT_FOR_APPROVAL to release the customer return with a credit memo.
Keywords
SDK, PSM request, retour , KBA , AP-CRP-CR , Customer Return , Problem
Product
SAP Business ByDesign all versions