SAP Knowledge Base Article - Public

3056686 - PSM Released BO Actions for Customer Return Process

Symptom

You want to automate the customer return process and need to know what are the business object actions available to "Release with credit memo" and "Release without credit memo".

Environment

SAP Business ByDesign

Resolution

The action CHECK_ITEMS_FOR_INV_REL can be used to release the customer return without a credit memo.

The action SUBMIT_FOR_APPROVAL can be used to release the customer return with a credit memo.

Keywords

SDK, PSM request, Return, PSM Release, Release, With Credit Memo, Without a Credit Memo, Business Object, PDI, Add On , KBA , AP-CRP-CR , Customer Return , Problem

Product

SAP Business ByDesign all versions